We specialize in Tailored IT Services and solutions for Ontario businesses.
We can teach anyone to manage business technology, but you can’t teach good personality. We’re on a mission to squash the stereotypical image of the rude, condescending IT person. That’s why our golden rule in hiring is everyone has to be nice. Plain and simple.
We’re not aggressive salespeople selling unnecessary boxes of goods – we’re techies trained to minimize problems. Our clients pay a flat, predictable monthly rate. No tricky add-ons, no hidden fees, no freak-outs.
Some MSPs push sales by intentionally talking over their clients’ heads with a condescending demeanor. We don’t expect our clients to be IT experts – otherwise, they wouldn’t hire us. VIP Networks doesn’t want any mysteries or fuzziness in the service we provide, and the value it adds.
Clients should never have to wait around for answers from their MSP. Our company delivers “Direct to Tech” service – meaning clients get fast, direct access to our technicians, even if they wake up in a cold sweat at 3 in the morning.
Security-First IT is about more than just cyber threats – it’s about avoiding hiccups that compromise revenue. That’s why we work with foresight to tackle issues at the seed before they grow into disruptive problems.
Our IT plans are crafted to be flexible and adapt to how each client matures. IT should never be a roadblock – it needs to be a vehicle.
We don’t make false promises. We prefer to let our clients’ success do the bulk of the talking.
Managed IT Services refer to outsourced IT support and management provided by a third-party service provider. These services typically include proactive monitoring, maintenance, and support for an organization's IT infrastructure, such as servers, networks, software, and security.
Improved IT reliability and performance: Managed service providers (MSPs) proactively monitor and maintain IT systems, reducing the risk of downtime and optimizing performance.
The specific services included in Managed IT Services can vary based on the service provider and the needs of the business. However, common services often encompass Network monitoring and management
Traditional IT support is often provided on a reactive basis, where IT issues are addressed as they arise. Managed IT Services, on the other hand, take a proactive approach by monitoring and managing IT systems continuously.
Yes, Managed IT Services are beneficial for businesses of all sizes, including small businesses. They offer cost-effective access to advanced IT resources, expertise, and support that might otherwise be financially challenging for small businesses to maintain in-house.